Delay in Deliveries Due to Increased Cargo Volume

Thank you for always choosing nua.

Due to the current busy season for Black Friday sales and the entire e-commerce and logistics industry, there has been a surge in package volume with all delivery companies. As a result, delivery delays are occurring nationwide.

Therefore, even for items already shipped from our store, delivery may take longer than usual. We sincerely apologize for any inconvenience or trouble this situation may cause while you await your delivery.

Furthermore, due to the high volume of logistics, it may also take longer than usual for tracking information (delivery history) to be updated. We will send shipping notification emails as usual, but there may be a time lag before the actual delivery status is reflected.

For the latest delivery status, please check using the "tracking number" provided in your shipping notification email.

We sincerely apologize for any inconvenience this may cause our customers and appreciate your understanding.

For more details, please also check Sagawa Express's official website.
Sagawa Express