FAQ & Contact Us

 

We sincerely apologize, but we are unable to respond to inquiries made by phone.

Please send inquiries to 📩info@maison-nua.jp.
We recommend using email addresses such as (@gmail.com / @yahoo.co.jp) for inquiries.Replies may not reach you if you use carrier emails (such as @docomo.ne.jp / @ezweb.ne.jp / @softbank.ne.jp).
We will reply during business hours (excluding Saturdays, Sundays, and public holidays) from 11:00 to 18:00.
Please note that we respond to inquiries in the order they are received, so it may take 2-3 business days for us to reply.